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Do you offer discounts or free trials?
We never run discounts. But if you're a website owner, you can sign up for Ahrefs Webmaster Tools to get free limited access to Site Explorer & Site Audit.
What payment methods do you offer?
We accept Visa, Mastercard, American Express and UnionPay. For Enterprise plans, we also support wire transfers on request.
Are there any automatic charges?
Yes. If not prepaid for, additional users are automatically charged on a pay-as-you-go basis. Also, if you enable additional pay-as-you-go credits and data, you’ll be automatically charged when consumption exceeds your plan’s limits.
Are there any contracts or setup fees?
There are no contracts or setup fees. You can switch your plan or cancel your Ahrefs subscription at any time.
How can I switch my plan?
Upgrade or downgrade your account anytime from your Account Settings. Upgrades take effect immediately, while downgrades and cancellations become effective at the end of your current billing period.
Can I purchase only one tool?
No, we don’t offer tools separately. Ahrefs plans include access to all our tools.
How can I cancel my plan?
Cancel your plan anytime from your Account Settings. When you cancel, you’ll still be able to use your plan until the end of your subscription period. After your paid subscription ends, you’ll be switched to a free Ahrefs Webmaster Tools plan with free limited access to Site Explorer & Site Audit.
How can I switch to annual billing?
Please contact our support team at [email protected].
How do you charge for additional data and credits?
Once you enable additional pay-as-you-go credits and data, you’ll be automatically charged when consumption exceeds your plan’s limits. If you’re on an annual plan, you can choose to prepay at a discounted rate.
Is unused additional data carried over to the next month?
Yes. PAYG purchases such as report credits, export rows, crawl credits, and API units, last for three billing months, including the current one. For example, if the usage reset date is set to the 20th October and you’ve purchased PAYG credits on the 15th October, they will expire on the 20th December. Please note though that pre-paid limits are always used first.
What is your refund policy?
Ahrefs does not issue refunds in general. For monthly subscriptions, you can request for a refund if you haven't used the service, but we may decline your request if we see any material activity in your account.
How do Integrations work?
When you use the Integrations applications developed by our partners, you use rows from your monthly data rows limit.
If you have more questions,
contact us so we can help.
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Data supplied as of January, 2024