Events Operations Manager

About Ahrefs

Ahrefs is a SaaS marketing platform that helps businesses become discoverable and unmissable online. We offer a suite of tools for SEO, content marketing, and website performance — backed by 15 years of web crawling data and a commitment to solving real problems for our users. We're bootstrapped, profitable, fully remote, and built by a multinational team that values smart decisions and getting things done.

The Role

This is the operational backbone of Ahrefs' events program. Based in Singapore, you'll own the end-to-end logistics and execution across a diverse portfolio: 3 global flagship events, regular Singapore office events (workshops, talks, and community gatherings), and APAC sponsored conference activations. No two weeks look the same — and that's the point.

You'll report to the Global Head of Events (US-based) and work closely alongside our Global Partnerships & Revenue Manager (SG-based), who manages the commercial side of our sponsored conference program. Your role is execution: you make sure every commitment is delivered, every shipment arrives, and every event runs without dropped balls.

What You'll Do

• Manage end-to-end event logistics for 3 flagship events and the wider annual program: venue liaison, AV setup, material delivery, and on-site execution.
• Own event logistics — travel coordination, accommodation, run-of-show scheduling, briefing documents, dietary requirements, and AV specifications.
• Coordinate vendor relationships (couriers, print shops, AV suppliers, swag fulfilment vendors) and ensure timely, accurate execution of all contracts.
• Execute on sponsorship deliverables across both flagship and APAC sponsored conferences — tracking all terms in partnership agreements and ensuring they are fulfilled and documented. You'll work alongside our Global Partnerships & Revenue Manager, who owns the commercial relationships; your focus is making sure every commitment is delivered on the ground.
• Oversee the production, customs clearance, and global delivery of event collateral, promotional materials, and educational assets to venues worldwide.
• Manage swag procurement and fulfilment in partnership with the Event Marketing Manager, who owns creative direction and briefing.
• Maintain comprehensive operations documentation: run-books, vendor contacts, timelines, post-event reports, and process guides the wider team can follow.
• Proactively flag risks, budget variances, and timeline concerns to the Global Head of Events before acting on decisions that could affect event outcomes.
• Plan and execute Singapore office-based events — including workshops, talks, and community gatherings — coordinating internal speakers (leadership, product, and subject matter experts) and managing all on-site logistics within the Ahrefs Singapore office.
• Coordinate logistics, materials, and on-the-ground execution for APAC sponsored conferences — working closely with our Global Partnerships & Revenue Manager to ensure every regional activation lands as agreed.
• Support the wider events team with operational needs as the global program scales.

You'll Thrive Here If

• You've run or supported 20+ events and know what breaks — and how to prevent it.
• You're obsessive about logistics: tracking shipments, chasing vendors, and closing loops is genuinely satisfying to you, not a chore.
• You communicate proactively and in writing — you document decisions, flag risks early, and don't wait to be asked for an update.
• You're comfortable working asynchronously with a US-based manager — you understand that timely, clear written communication is how trust is built across a significant time zone gap.
• You can juggle multiple concurrent events without losing detail or letting things fall through the cracks.
• You're comfortable managing third-party suppliers across time zones, including customs and international shipping coordination.
• You have working knowledge of event technology: AV setup, registration platforms, event apps.

Bonus

• Experience with Adobe Photoshop or similar tools for preparing visual assets
• Familiarity with digital marketing concepts (helpful context when coordinating with the wider marketing team)
• Previous exposure to sponsorship contract execution

What We Offer

• Work with a global, fully remote team on a fast-growing events program
• Plenty of room to shape processes, improve systems, and grow the role as the program scales
• Annual company retreat
• Conference budget for professional development
• Generous PTO
• Modern office setup in Singapore HQ + remote equipment budget