The role

We are looking for an enterprise account manager in the United States to help expand relationships with our existing enterprise customers.

Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO & digital marketing best practices and scale their use of the Ahrefs platform.

This role will be incentivized by renewal & upsell opportunities. However, unlike other organizations, you won’t be bound to aggressive sales metrics as a part of everyone’s bonus is also awarded against overall company performance.

What the job entails

  • Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
  • Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization
  • Consult organizations on SEO best practices to help them reach measurable results. 
  • Devise and conduct onboarding training
  • Lead upsell and account renewal discussions
  • Monitor customer health and identify any potential risks
  • Act as a customer advocate to ensure feedback is heard and acted upon
  • Contribute to ideas that will improve department performance
  • Keep up to date with industry news and marketing trends

The skills you need

  • Excellent written & spoken communication skills
  • Skills in creating educational content and conducting webinars or workshops for customers
  • A creative problem solver who can take initiative and make decisions
  • Knowledge and hands-on experience with SEO and digital marketing
  • 3 - 5 years of customer success, sales, or account management
  • Experience at a marketing SaaS company or SEO/digital marketing agency

This role is focussed on the North America market, the successful candidate must be based in North America with the legal right to live and work there.

Ahrefs does not engage with agencies or third party recruitment solutions for the roles we hire for. If at any point we need help, we'll let you know! 

关于我们

Ahrefs 运行着一个互联网规模的爬虫,全天候抓取整个网络,并存储大量信息,以便及时索引和结构化处理。我们的后端系统采用定制的 PB 级分布式键值存储,能够高速处理所有接收的数据。借助这些数据,Ahrefs 构建了面向终端用户的 SEO 分析服务,以及一个互联网规模的搜索平台。我们是一支精简而高效的团队,坚信更先进的技术可以为现实世界的问题提供更好的解决方案。

我们的座右铭是:先完成,再完善,后完美

Greg 正在笔记本电脑上工作。

职位申请

Account Manager - North America

US
Remote
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